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Connecting with S-brick

    • 19 posts
    February 17, 2017 5:44 PM CET

    LS,

     

    I tried to connect with an Android tablet with 2 bricks in a model. When I want to set-up those bricks, they keep flashing on and off.

    Both bricks are new:

    - hardware version 5

    - firmware version 17 (updated)

    - android app re-installed

    Both bricks are powered by accu packs from LEGO; 1 pack for each brick. This is done because it's a model truck with a trailer and there 's a brick in the trailer and a brick in the truck. The app doesn't allow to use one brick in a two brick model.

     


    This post was edited by Jaap Borggreve at February 17, 2017 6:55 PM CET
    • 486 posts
    February 17, 2017 11:26 PM CET

    [blockquote]Jaap Borggreve said:

    LS,

     

    I tried to connect with an Android tablet with 2 bricks in a model. When I want to set-up those bricks, they keep flashing on and off.

    Both bricks are new:

    - hardware version 5

    - firmware version 17 (updated)

    - android app re-installed

    Both bricks are powered by accu packs from LEGO; 1 pack for each brick. This is done because it's a model truck with a trailer and there 's a brick in the trailer and a brick in the truck. The app doesn't allow to use one brick in a two brick model.

     

    [/blockquote]

    Hello Jaap, 

    Thank you for the report, we have experienced this problem before (once).

    I will ask our developers what to do, soon we will get back to you. 

    We ask for your patience, 

    Best regards,

    Balint
    SBrick Team


    This post was edited by Balint Mezei at February 17, 2017 11:27 PM CET
    • 19 posts
    March 5, 2017 5:18 PM CET

    Any progress yet??

    • 486 posts
    March 6, 2017 2:27 PM CET

    [blockquote]Jaap Borggreve said:

    Any progress yet??

    [/blockquote]

    Hello Jaap, 

    We are working on it. 

    Till that time, please try a firmware update. 

    The newest fw version is 18. 

    Maybe the update can solve the issue. 

    Best regards,

    Balint
    SBrick Team

    • 19 posts
    March 10, 2017 1:04 PM CET

    Hello Balint,

     

    I've tried the firmware update, but the result was exactly the same. the connection with both bricks flashes on and off.

     

    Regards,

     

    Jaap

    • 486 posts
    March 11, 2017 3:24 PM CET

    [blockquote]Jaap Borggreve said:

    Hello Balint,

     

    I've tried the firmware update, but the result was exactly the same. the connection with both bricks flashes on and off.

     

    Regards,

     

    Jaap

    [/blockquote]

    Hello Jaap, 

    I have contacted our developers again, soon we can give a response about this. 

    Sorry for this inconvenience, we do our best! 

    Thank you for your patience, and understanding. 

    Best wishes,

    Balint
    SBrick Team

    • 19 posts
    March 17, 2017 10:21 AM CET

    Hello Balint,

    I've tried two other bricks that I had on this model, with an older version firmware, and those two worked perfectly; so I think that the glitch you're looking for is in the firmware updates and not in the android app, which I use.

    Also the hardeware versions of these bricks is different, version 4, so there can also be a problem there. Both bricks have been updated to version 17.

    Maybe this information gives you and your programmers an other point of view on this problem.

     

    Regards

     

    Jaap


    This post was edited by Jaap Borggreve at March 17, 2017 10:22 AM CET
    • 237 posts
    March 17, 2017 11:33 AM CET

    Dear Jaap,

    One of our developer will contact you very soon. 

    What kind of Tablet do you have? Model number? Android OS version? These informations would be very helpful for us.

    Thanks,
    Tamas. 

    • 19 posts
    March 17, 2017 1:10 PM CET

    Tamas,

     

    The tablet I use for this model is a Samsung Galaxy Tab 4; model no SM-T530, with android 5.0.2.

     

    Regards,

     

    Jaap

    • 19 posts
    November 11, 2017 10:51 AM CET

    ?