Forums » Support

Back To Topics

Shipping & Handling

  • Rodion Popov
    • 2 posts
     
    February 21, 2019 5:32 PM CET
    Lénárd Pásztor said:
    Rodion Popov said:

    Hi, 

    Today I received a parcel via fedex. The package contains a completely different list of paid items.

    Instead of 3x SBrick plus I have received only ONE;

    Please let's deal with that. How it can be? Where is my 138$?

    Oder id: 000002008
    Parcel photo:

       



    Thanks,
    Rodion

    Hi Rodion, as I know, your issue are going to fix, and you communicating with the customer support.

    Hi Lénárd, Yep, I hope that the issue will be solved soon. Thank you. 

  • Lénárd Pásztor
    • 340 posts
     
    February 21, 2019 5:27 PM CET
    Rodion Popov said:

    Hi, 

    Today I received a parcel via fedex. The package contains a completely different list of paid items.

    Instead of 3x SBrick plus I have received only ONE;

    Please let's deal with that. How it can be? Where is my 138$?

    Oder id: 000002008
    Parcel photo:

       



    Thanks,
    Rodion

    Hi Rodion, as I know, your issue are going to fix, and you communicating with the customer support.

  • Rodion Popov
    • 2 posts
     
    February 20, 2019 6:38 PM CET

    Hi, 

    Today I received a parcel via fedex. The package contains a completely different list of paid items.

    Instead of 3x SBrick plus I have received only ONE;

    Please let's deal with that. How it can be? Where is my 138$?

    Oder id: 000002008
    Parcel photo:

       



    Thanks,
    Rodion


    This post was edited by Rodion Popov at February 20, 2019 7:16 PM CET
  • Lénárd Pásztor
    • 340 posts
     
    February 11, 2019 9:08 PM CET
    Sergey B said:
    Lénárd Pásztor said:

    Now the package is on the way. I inserted a "little" gift for you as an extra. :)

    But, unfortunately the hungarian post not provided a tracking for the package. The shipping will take 1-2 weeks.

     

    Hi Lénárd,

    I've successfully received the package with the perfect gifts!
    Thank you so much! laughing

     

    Great to hear that you finally received it. Enjoy! :)

  • Sergey B
    • 6 posts
     
    February 9, 2019 10:22 AM CET
    Lénárd Pásztor said:

    Now the package is on the way. I inserted a "little" gift for you as an extra. :)

    But, unfortunately the hungarian post not provided a tracking for the package. The shipping will take 1-2 weeks.

     

    Hi Lénárd,

    I've successfully received the package with the perfect gifts!
    Thank you so much! laughing

  • Lénárd Pásztor
    • 340 posts
     
    January 25, 2019 2:20 PM CET
    Sergey B said:
    Lénárd Pásztor said:

    Hi, I have some good news here. The payment confirmed and finally we have stock from everything what you ordered, so we prepare the shippment and I will send you the tracking tomorrow.

     

    Thanks a lot!!!
    Really good news!!!

     

    Hi,

     

    Now the package is on the way. I inserted a "little" gift for you as an extra. :)

    But, unfortunately the hungarian post not provided a tracking for the package. The shipping will take 1-2 weeks.

     

  • Sergey B
    • 6 posts
     
    January 24, 2019 12:03 PM CET
    Lénárd Pásztor said:

    Hi, I have some good news here. The payment confirmed and finally we have stock from everything what you ordered, so we prepare the shippment and I will send you the tracking tomorrow.

     

    Thanks a lot!!!
    Really good news!!!

  • Lénárd Pásztor
    • 340 posts
     
    January 24, 2019 11:21 AM CET
    Sergey B said:
    Lénárd Pásztor said:

    Thanks, I ask the factory about the shippment.

    Hello Lénárd,

    Any news about shipment?

    My order still looks like 8 months ago. No tracking number, no emails, everywhere (SBrick store, Facebook and this forum).

    Is this the next empty page of this sad story? laughing cry 

     

     

    Hi, I have some good news here. The payment confirmed and finally we have stock from everything what you ordered, so we prepare the shippment and I will send you the tracking tomorrow.

  • Sergey B
    • 6 posts
     
    January 24, 2019 7:43 AM CET
    Lénárd Pásztor said:

    Thanks, I ask the factory about the shippment.

    Hello Lénárd,

    Any news about shipment?

    My order still looks like 8 months ago. No tracking number, no emails, everywhere (SBrick store, Facebook and this forum).

    Is this the next empty page of this sad story? laughing cry 

  • Evgeny Bulatov
    • 1 posts
     
    January 21, 2019 12:59 PM CET
    Sergey B said:

    Hi all

    Does anybody know what happens with the SBrick company? The order were paid 8 months ago and still not delivered. Every month SBrick officials answers looks like "..oh, sorry, we going to send it next week or so...",and nothing. Could it be that this order will never be done? And the money had been stolen?

    Any ideas?

    Thanks in advance!

    Oh I wish I saw this before I've paid my order... Please let know if there'd be any progress!

  • Sergey B
    • 6 posts
     
    January 16, 2019 1:38 PM CET
    Lénárd Pásztor said:

    Thanks, I ask the factory about the shippment.

     

    Thank you!

    Hope to success in this long story.

  • Lénárd Pásztor
    • 340 posts
     
    January 16, 2019 1:35 PM CET

    Thanks, I ask the factory about the shippment.

  • Sergey B
    • 6 posts
     
    January 16, 2019 1:31 PM CET

    # 000001307

     

  • Lénárd Pásztor
    • 340 posts
     
    January 16, 2019 1:28 PM CET

    Hi,

     

    Can you tell the order number?

     

     

  • Sergey B
    • 6 posts
     
    January 16, 2019 1:09 PM CET

    Hi all

    Does anybody know what happens with the SBrick company? The order were paid 8 months ago and still not delivered. Every month SBrick officials answers looks like "..oh, sorry, we going to send it next week or so...",and nothing. Could it be that this order will never be done? And the money had been stolen?

    Any ideas?

    Thanks in advance!