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My Creations GONE!

    • 37 posts
    April 9, 2020 5:19 AM CEST

    There is plenty of room on my phone.  I have a suspicion.  I think that I used to log in with my screen name using the social login.  Now it forces me to use my e-mail address.  Perhaps the data is still on my phone in a directory with my screen name.   Is this possible?

    • 1 posts
    April 2, 2020 8:31 PM CEST

    I have exactly the same problem. The login screen appeared and all creations are gone after the login...

    • 262 posts
    March 24, 2020 11:24 AM CET

    Hi Timber,

     

    Unfortunately we not store the app configuration on server side, so we can't recover it for you. This is something in our todo list.

    Do you have enough free space on your phone? Maybe the appdata lost at OS level. This type of error is a new issue.

    • 37 posts
    March 23, 2020 4:07 AM CET

    Tonight I started the app and was surprised with the log in screen.  When I logged in my creations were gone.  I have 20 complex creations configuring 8 different SBRICKS on 10 different profiles.   Please tell me that has been a software error and that my creations can be recovered.