Forums » Support

• Lénárd Pásztor

  

  • 340 posts
   

  January 20, 2021 8:04 PM CET

  Hi,

  OTA 12 means that the fw uopdate failed somehow and SBrick is in the wrong state.

  You can now try to fix with iOS app to with an another fw update.

  If you are using iOS 14.x it can be a problem, many users (not just yours) reporting problems about the bluetooth stack crashing in iOS.

• Jonathan

  

  • 1 posts
   

  January 16, 2021 10:59 PM CET

  I have the exact same problem. Are there any support options that don't require using an Android app? I don't have an Android device to install that app on.

  
  This post was edited by Jonathan at January 16, 2021 11:02 PM CET
• Lénárd Pásztor

  

  • 340 posts
   

  October 22, 2020 12:26 PM CEST

  Christian Hahn said:
  

  Hi,

  yesterday I've installed the SBrick-Apps on my iPhone. Everything was working fine. connection was good.

  After that I've updated the firmware and the connection is lost. 

  What can I don now? Any ideas?

  

   

  It seems the SBrick FW update not went well. Can you please try to force upgrade with this software?

  https://play.google.com/store/apps/details?id=com.vengit.blecontrol&hl=en

• Christian Hahn

  

  • 1 posts
   

  October 19, 2020 11:52 AM CEST

  Hi,

  yesterday I've installed the SBrick-Apps on my iPhone. Everything was working fine. connection was good.

  After that I've updated the firmware and the connection is lost. 

  What can I don now? Any ideas?