Forums » Support

• Markus

  

  • 2 posts
   

  September 6, 2023 5:14 PM CEST

  I hope so too, because I have a problem with my SBricks. So far I could not reach anyone via email, contact form and Facebook.

• Rob TheMan

  

  • 4 posts
   

  August 7, 2023 5:41 AM CEST

  Last update for anyone reading - SBRICK appears to be a ship without a captain - never a single response from them at all, not even when I filed a case with PayPal. PayPal finally closed the case and refunded my money, but it isn’t a fast process by any means. No clue what their issue is, and maybe they’ll return - hopefully this can help you weigh the risks if you’re thinking of purchasing from their web store.
  
  Still crossing my fingers they’ll return, but no longer betting on it.
• Rob TheMan

  

  • 4 posts
   

  August 2, 2023 3:24 AM CEST

  Checking in again - still no response from anyone at SBrick via any communications method.
  
  SBrick team, are you there?
  
  if anyone else has heard from anyone lately at SBrick, or is in the same position I am, please speak up.
  
  Happy Lego Day! (my unofficial name for the first of the month)
• Rob TheMan

  

  • 4 posts
   

  July 30, 2023 10:57 AM CEST

  Still no replies to any communications through any method. Anyone thinking of ordering from the sbrick website, be cautious, from what I can tell the people behind the web store have disappeared. They’re not even replying to PayPal’s attempts.
  
  SBrick - if you’re there, can you please ship and respond to me?
• Rob TheMan

  

  • 4 posts
   

  July 25, 2023 5:47 AM CEST

  Can’t get any responses to email or contact forms, nothing on Twitter, no movement on orders. Did the head fall off this thing or is anyone out there? Truly feels like your web store is a scam at this point.