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C port broken

    • 187 posts
    January 25, 2019 2:24 PM CET
    drickmiller said:

    I already have.  I've been waiting 6 weeks to get a shipping label from them to return the bad part.  Not big on customer service this company is.  

     

    Ok, I found a note about that. I sent you a mail directly now, about to prepare the replacement.

    • 2 posts
    January 24, 2019 3:09 PM CET

    I already have.  I've been waiting 6 weeks to get a shipping label from them to return the bad part.  Not big on customer service this company is.  

    • 187 posts
    January 24, 2019 2:53 PM CET

    It could be hardware issue. Report it to support@sbrick.com please.

    • 2 posts
    December 15, 2018 3:11 AM CET

    I am having this problem also.  Firmware update makes no difference.

    • 310 posts
    June 9, 2017 12:38 PM CEST

    [blockquote]Etika said:

    Hello,

    Could you please advise me on the following issue. Port C doesn't work properly. It is always in ON state meaning if I connect a motor it starts working immediately and never stops. Ports A B D are OK. I have updated the sbrick to version 18 but it didn't help, any ideas?

     

    Thank you in advance!

    BR,

    Aleksey

    [/blockquote]

     

    Dear Aleksey, 

    Thank you for your message. It sounds wired. I have forwarded the questions to our developers. 

    They will check this out! 

    Soon we will get back to you!

    Thanks,

    Balint
    SBrick Team

    • 1 posts
    June 9, 2017 10:31 AM CEST

    Hello,

    Could you please advise me on the following issue. Port C doesn't work properly. It is always in ON state meaning if I connect a motor it starts working immediately and never stops. Ports A B D are OK. I have updated the sbrick to version 18 but it didn't help, any ideas?

     

    Thank you in advance!

    BR,

    Aleksey