Forums » Support

• Mikael Bertilsson

  

  • 6 posts
   

  November 23, 2018 2:10 PM CET

  Lénárd Pásztor said:
  

  Mikael Bertilsson said:
  

  Lénárd Pásztor said:
  

  I've also suggest to upgrade the SBricks to the latest firmware.

  
  Problem is that as i can´t connect to it i cant upgrade to latest firmware.   and as i remember, they all had the latest firmware.
  
  But now you have 3pcs of Sbrick on the way back to you.  2 Sbrick and 1 Sbrick+

  HI, ok. The replacement is on the way to you.

  
  
  Awesome. 

• Lénárd Pásztor

  

  • 340 posts
   

  November 23, 2018 10:59 AM CET

  Mikael Bertilsson said:
  

  Lénárd Pásztor said:
  

  I've also suggest to upgrade the SBricks to the latest firmware.

  
  Problem is that as i can´t connect to it i cant upgrade to latest firmware.   and as i remember, they all had the latest firmware.
  
  But now you have 3pcs of Sbrick on the way back to you.  2 Sbrick and 1 Sbrick+

  HI, ok. The replacement is on the way to you.

• Mikael Bertilsson

  

  • 6 posts
   

  November 22, 2018 9:06 PM CET

  Lénárd Pásztor said:
  

  I've also suggest to upgrade the SBricks to the latest firmware.

  
  Problem is that as i can´t connect to it i cant upgrade to latest firmware.   and as i remember, they all had the latest firmware.
  
  But now you have 3pcs of Sbrick on the way back to you.  2 Sbrick and 1 Sbrick+

• Lénárd Pásztor

  

  • 340 posts
   

  November 22, 2018 3:31 PM CET

  I've also suggest to upgrade the SBricks to the latest firmware.

• Lénárd Pásztor

  

  • 340 posts
   

  November 22, 2018 3:31 PM CET

  Hi,

  First, sorry for the late answer.

  Are the SBrick work well if you use it one by one?

  If you use them together at the same time and you are using Android, you probably need to increase the connection interval in the app to make the connection stable.

• Mikael Bertilsson

  

  • 6 posts
   

  August 13, 2018 10:41 PM CEST

  Still no answer from Sbrick on this issue.  this is getting annoying.  one month without answers ?  wtf? 

• Mikael Bertilsson

  

  • 6 posts
   

  July 17, 2018 12:26 AM CEST

  Wojciech Klimas said:
  

  For me solution was... switching to my new phone. At the time it stopped working I had OnePlus 2. After Switching to OP 5T I had idea to test it again... and it was a good one. I forced firmware reinstall and now everything works as it should.

  
  Ive tested mine from my Oneplus 3 (the one i usual use for the MOCs)  and my Oneplus 5 and my Note3  no one gets contact

• Wojciech Klimas

  

  • 2 posts
   

  July 16, 2018 9:28 AM CEST

  For me solution was... switching to my new phone. At the time it stopped working I had OnePlus 2. After Switching to OP 5T I had idea to test it again... and it was a good one. I forced firmware reinstall and now everything works as it should.

• Mikael Bertilsson

  

  • 6 posts
   

  July 13, 2018 12:57 PM CEST

  Have the same problem with a Sbrick that have been working for almost a year.  it stopped working.  
  
  Have had it at an convention all weekend and shut everything of, put my mocs back in my boxes and went off.  now when i was gonna start it, it didnt want to find the Sbrick.  it lights up and everything but no app can find it. :( 
  
  Sbrick support ?  have any clue on this ?

• Wojciech Klimas

  

  • 2 posts
   

  April 26, 2018 2:37 PM CEST

  Hi,

  I've just bought 2nd Sbrick and after plugging it in my first one stopped working. I cannot connect to it no matter what I do. I've tried:

  - Sbrick app

  - Sbrick Simple App

  - My phone do recognise it - just can't connect to it, so pairing is not working either

  - My laptop is not even recognising it

  Is there anything more I can do, or is it just broke? If I haven't bought it through Vengit store is there a chance to service it? (I could pay if it not going to be very expensive).