April 29, 2016 1:25 PM CEST
in the topic
Profile Designer in the forum
Support
Zsolt Szrapkó said:
KAM YOW LEE said:
Hi Zsolt,
I do having the same problem too, unable to upload backround to profile designer.
I am using Chrome browser Version 49.0.2623.112 m, running Windows 7 SP1. I do try to upload from another 2 PC which running Windows 8.1 and Windows 10, having same issue too, unable to upload.
I tried both png and jpg format, issue persist.
Image i wish to upload:
The pixel is 2048 x 1536 as suggested by profile designer for Ipad Air interface.
Thanks.
Hi there,
Can you plase write us an exact time (with timezone), when you tried to upload the picture? Thank you.
Hi Zsolt,
I cant remember the exact time on my previos failed upload, but i just tried to upload both jpg n png image few minutes ago(7.21pm), unable to upload any image as my previous try. my time zone here were GMT+8
Thanks.