Forum Posts

• November 2, 2016 10:53 AM CET

  in the topic SBrick iOS App in the forum Support

  Balint Mezei said: Hiroaki Hamanaka said: In this morning, I tried the updated SBrick App (V4.0 Update 3) and tried to update the firmware of my sbrick. And in this time the App said the firmware could be successfully updated. The app indicated the device-information: Temperature 35.72, Voltage 7.81V, Hareware Version 4, Firmware version 17. However,  after this update, the sbick does not work at all rather than the all-zeros-for-device-info and slider-goes-to-1-and-motor-stops issues.      Dear Hiroaki!  We ask you to switch off, then on your device, than try it again.  If there are still problems after the restart, please contact us again, and we will check out the problem.  Best wishes, BalintSBrick Team I appreciate for your quick response. From a conclusion, your advice are getting to the heart of the matter. I just tried your suggestion, and it works perfectly at last. It works for a first time in a while, but, I’m so happy. My son will be pleased to hear this, and he’ll get enthusiastic for creating the new RC car! Thank you for your development and improvement.  
• November 2, 2016 6:09 AM CET

  in the topic SBrick iOS App in the forum Support

  It's getting worse and worse. In this morning, I tried the updated SBrick App (V4.0 Update 3) and tried to update the firmware of my sbrick. And in this time the App said the firmware could be successfully updated. The app indicated the device-information: Temperature 35.72, Voltage 7.81V, Hareware Version 4, Firmware version 17. However,  after this update, the sbick does not work at all rather than the all-zeros-for-device-info and slider-goes-to-1-and-motor-stops issues.  If I select 'Sbricks' from the menu, my sbrick can be found on App but in the test-mode it does not work at all, it's motionless. And if I select "My creations" and push play button(triangle), the app says " Sbrick Disconnected". On the other hand, in this afternoon, I asked my friend to let me use her android device and I tried Sbrick app on the android device. Then, it works well, perfectly. Thus, my sbrick is not broken. What is broken is Sbrick iOS app! Also I tried to update the firmware from android device and the update had finished succesfully, but, the bad situation on iOS App is not improved and remain motionless... Too bad...  
• September 30, 2016 6:51 PM CEST

  in the topic SBrick iOS App in the forum Support

  September is over, now. I think that we were patient enough for waiting. Without any update or improvement against this issue, SBrick is nothing but useless stuff. I'd like to know the status of the progress. Balint Mezei said: Hiroaki Hamanaka said: Now, it's September. Yes, I know your developers are doing their best, but  My son asks me every morning: " any response from SBrick team?" Can you tell us some prospect or so? Things are looking up, or not?   Balint Mezei said: Hiroaki Hamanaka said: Balint Mezei said: Samuel Li said: Balint Mezei said: Samuel Li said: Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks.   Hello!  Thanks for the report, our developers check out this issue. :)  Regards,  Balint Mezei SBrick Team  So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice.   Hi! Now, they are collecting the necessary informations, to fix this issue.  They are working on it continously, soon it will be fixed.  We ask for some patience, guys.  Thanks,  Balint MezeiSBrick Team Hello. My son and I are suffering from the same issue, and waiting for your response expectantly. Best regards.Thanks.   Our developers do their best, we need to ask for some more patience. :) Soon we will release a new version, that will solve this issue. Sorry for the inconvenience,  Reagards,  Balint - SBrick Team    Hello!  If everything goes right, the new update will be avaialble within a few weeks. :)  We are working on making it perfect as soon as possible.  Sorry for the inconvenience, and thank you for your patience,  Regards,  Balint - SBrick Team 
• September 2, 2016 4:47 AM CEST

  in the topic SBrick iOS App in the forum Support

  Now, it's September. Yes, I know your developers are doing their best, but  My son asks me every morning: " any response from SBrick team?" Can you tell us some prospect or so? Things are looking up, or not?   Balint Mezei said: Hiroaki Hamanaka said: Balint Mezei said: Samuel Li said: Balint Mezei said: Samuel Li said: Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks.   Hello!  Thanks for the report, our developers check out this issue. :)  Regards,  Balint Mezei SBrick Team  So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice.   Hi! Now, they are collecting the necessary informations, to fix this issue.  They are working on it continously, soon it will be fixed.  We ask for some patience, guys.  Thanks,  Balint MezeiSBrick Team Hello. My son and I are suffering from the same issue, and waiting for your response expectantly. Best regards.Thanks.   Our developers do their best, we need to ask for some more patience. :) Soon we will release a new version, that will solve this issue. Sorry for the inconvenience,  Reagards,  Balint - SBrick Team 
• August 20, 2016 5:57 AM CEST

  in the topic SBrick iOS App in the forum Support

  Balint Mezei said: Samuel Li said: Balint Mezei said: Samuel Li said: Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks.   Hello!  Thanks for the report, our developers check out this issue. :)  Regards,  Balint Mezei SBrick Team  So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice.   Hi! Now, they are collecting the necessary informations, to fix this issue.  They are working on it continously, soon it will be fixed.  We ask for some patience, guys.  Thanks,  Balint MezeiSBrick Team Hello. My son and I are suffering from the same issue, and waiting for your response expectantly. Best regards.Thanks.