March 25, 2020 5:50 PM CET
in the topic
SBrick iOS App in the forum
Support
Hi,we have two SBrick Plus (HW version 11, firmware version 25). App says that this is the up-to-date version.Unfortunately, I cannot get the app to work on my old iPhone 4 (with iOS 9.3.6) nor my old iPad mini (with iOS 9.3.5). App loads but then screen gets stuck in a white screen with the notice "old webview version" at the bottom.In the past, we always used the SBricks with a guest account and without any trouble.On a newer iPad (with iOS 13.3), the app works but only to the point that I can see the SBrick and start creating a profile. I cannot access public profiles (e.g. for original LEGO models) anymore (regardless of screen ratio) and I cannot log in with my account although this works on social.sbrick.com.How can I get the app to work on my older iOS devices and/or how can I get it to work??We need your help urgently - many thanks!