October 26, 2015 8:16 PM CET
in the topic
SBrick iOS App in the forum
Support
Mark Singleton said:
Sascha Valckenier Kips said:
Hello,
i try to login with social account in my sbrick App Version 3.9 (Build 434).
The App says "Error - Wrong e-mail address / password - Try again".
If i try with the same dates login to the sbrick.com website, that is no problem. You see it with this post.
Can any help me, what is the problem with the app?
Thanks,
Regards Sascha
I had this problem with special characters in my password, they work fine on the website, but not in the app, so had to remove them.
Hello Mark,
thanks for your answer, but i have checked with password without special characters. The same answer from app.
But the hint is right. My e-mail adress has an "+"-Sign in the e-mail Account (Sample aaa+bbb@domain.tld). Without it works fine. This is a big bug in the app. The "+"-Sign is a legal character in e-mail adresses.
@Support: Please correct this bug in the app.
Regards
Sascha
This post was edited by Sascha Valckenier Kips at October 26, 2015 8:16 PM CET