Updates

• 
  Jos vantWestende replied to a topic in the forum Support:

  I have updated the android-app to v 4.6.3, but now the app on my phone (Samsung Galaxy A40, Android 9) does not even see my sbricks (2 connected, hardware v 4, firmware v 0). My phone does see the 2 sbricks, but cant be paired with them (I already had...  moreI have updated the android-app to v 4.6.3, but now the app on my phone (Samsung Galaxy A40, Android 9) does not even see my sbricks (2 connected, hardware v 4, firmware v 0). My phone does see the 2 sbricks, but cant be paired with them (I already had paired and dispaired them once, and after that I never could pair again). With v 4.6.1 the app at least could see the sbricks, but I could not update them (there was no update button vissible), according to v 4.6.1 the sbricks had hardware version 4, firmware version 0. I also have installed sbrick simple control, but that could not see the sbricks either.
  When powering the sbricks, both show a blinking light for a short moment, as expected with firmware v 0.
  Then I tried to connect with an ipad (ipad air 2, ios 12.3.1 (no permission to location!)) and sbrick v 4.5.4. This version does see the sbricks and the led-test works. Surprisingly, today I am also able to update my 2 sbricks to firmware v 25 (which did not work about a week ago).
  Then I tried...    less

  • November 24, 2019
• 
  Jos vantWestende replied to a topic in the forum Support:

  I have the same problem with my 2 bricks (4yrs old), although the message plz update ur brick doesnt dissapear. With android no buttons seem to work in the test environment, with ios i can test the led. There is no button for firmware update. The app...  moreI have the same problem with my 2 bricks (4yrs old), although the message plz update ur brick doesnt dissapear. With android no buttons seem to work in the test environment, with ios i can test the led. There is no button for firmware update. The app simple sbrick control doesnt find the bricks. Plz help.  

  • November 10, 2019
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  Jos vantWestende shared Peter Subert's forum. I have the same issues with my 4yr old bricks (2). Led test works, but that is all response i get. I dont have an update button in the app (Android 4.6.1)

  Low Voltage Alert

  Hello Support Team,
  One of our customers returned 2 SBricks: they were not used for abt. 2 years. The user wanted to re-connect them, but they show no life at all.
  Temperature: 0.00
  Voltage...  moreHello Support Team,
  One of our customers returned 2 SBricks: they were not used for abt. 2 years. The user wanted to re-connect them, but they show no life at all.
  Temperature: 0.00
  Voltage 0.00V
  Hardware Version: 4
  Firmware Version: 0
  Low power alert is set
  
  Firmware upgrade is not possible (the message flashes for a second and then gone).
  I tested with iOS 11+ on an iPhone 6.
  
  Any ideas, please?
  
  Thanks,
  Peter  

  • November 10, 2019

  • 
    Lénárd Pásztor Please try to update them with the "Simple Control" app. We push also a new android release in this weekend to the Play Store with an updated driver that can handle too this situation. The driver already updated inside the "Simple Control" app.

    • November 22, 2019
• 
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  • October 10, 2015