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SBrick iOS App

    • 7 posts
    October 20, 2016 5:20 PM CEST

    I have borrowed today Android phone and it is even worse :/

    When I try to see info about my sbrick (firmware, update, etc) it hangs for 15 or so seconds and then come back to list of sbricks. When I try to configure new profile it hangs at port tester. 

    I believe that my sbrick it's not broken - beacuse it works (with lag) on iOS. Now my thinking is that I have very old firmware and apps cannot make OTA update. I don't remember if I ever made update but my sbrick is one of the firsts from the kickstarter campaign. 

    What to do now? Are you going to fix application to support old firmware update to the newest? Are there other ways to connect to sbrick and do some checks or firmware update? 

    • 7 posts
    October 19, 2016 5:09 PM CEST

    This is how the update issue looks in my case: 

     

    • 12 posts
    October 19, 2016 2:13 PM CEST
    Why don't I get a feedback to my issue?
    • 7 posts
    October 19, 2016 10:01 AM CEST

    I'm running verision "0" that what iOS app says about version of my firmware -  this 4.0.0 update 1 has some serios troubles. In 10 hours I can post a screenshot from app. 

    • 153 posts
    October 19, 2016 9:54 AM CEST

    [blockquote]Marcin Nowak said:

    Besides of lag I also suffer from application crashes as you described above. I think the application for iOS should be fixed by programmer. I tried on 4 different iOS devices with different iOS versions - it is the problem with 4.0.0 update 1 application :( It is simply unusable :( 

    [/blockquote]

    Dear Marcin,

    What is your SBrick's firmware version? Are you tried tho update them in the SBricks menu? The OTA update solves the lag problem.

    • 7 posts
    October 18, 2016 8:46 PM CEST

    Besides of lag I also suffer from application crashes as you described above. I think the application for iOS should be fixed by programmer. I tried on 4 different iOS devices with different iOS versions - it is the problem with 4.0.0 update 1 application :( It is simply unusable :( 

    • 12 posts
    October 18, 2016 8:12 PM CEST

    Hi Support Team,

     

    the app closes, independed from what actions I do.

    My IOS is up to date, the Bricks firmware is up to date and SBRICK app is also up to date.

    Nervertheless, the app closes by it self once I opened one of my creations in order to controll the model. I mean I just open the profile and no matter if I press a button or not, the app closes after aprox. 2 minutes.
    The same appears when I change max values to 0.99 and min values to -0.99.

    The profile contains sliders, a Joystick, buttons and a sequence button. This is the first time I try to get it running after the last app update few month ago and it does not work at all.

    Same happens, no matter if I save the profile made in Firefox or Google Chrome. Tried today.

    Seems it does NOT happen if I open a simple profile that just contains two sliders.

    What do you suggest me to do? It starts getting a pain in the neck...

     

    Best regards Larsn

     

    Status update 24.01.: the new App Version 4.0.3 updated 22.10.2016 solved the issue. Thank you SBRICK Team for make it working. Now I can't wait to get the KickStarter ordered SBRICK plus :-D


    This post was edited by Lars Böhme at October 24, 2016 8:54 PM CEST
    • 1 posts
    October 16, 2016 10:02 PM CEST

    Finally, I built it.

    [img="http://i.imgur.com/bgL5zpp.jpg" alt=""]

    This is first time when I used a SBrick and I have to say It's been a disappointment.

    iphone app crashes almost every time when you trying to set it up.

    Seems like building a PF version instead would be a better idea.

    • 18 posts
    October 16, 2016 7:45 PM CEST

    I started a specific thread on this problem = "SBrick Reaction to Commands" a few days ago. Lets please stick to one topic per thread to avoid duplication.

    Its seems to me no coincidence that three owners are reporting the same problem at the same time .....

    • 7 posts
    October 16, 2016 9:57 AM CEST

    Hello,

    I have huge (around 1 second) lag in every function (accel, steering, lights...) In that moment my MOC is undrivable beacuase of this lag :( Please fix it. It wasn't that way earlier. Probably this is the same issue that George Panousis was reporting 2 days ago. 

    Hardware: iPhone 6 with newest iOS, Sbrick app (newest version from the market 4...something). 

    Best regards Marcin. 

    • 2 posts
    October 14, 2016 11:39 PM CEST

    hi ,

     

    after the latest app upadate i noticed that when the slider resets the motor takes about 1 sec to stop . Therefore I cannont control accurate the functions . I use sbrick in my Volvo loader.

    Could you please advice what to do. 

     

    thanks

    • 313 posts
    October 10, 2016 8:48 PM CEST

    [blockquote]Axel Schreiner said:

    [blockquote]If you use the profile designer, and change the maximum value from 1 to 0.99, it won't crashes. [/blockquote]

     

    True. This did the trick.

     

    However: I put two sliders and a joystick in the profile and both sliders had the same (default) name "Slider". The iOS App could only assign a channel to one slider... Once I gave the sliders different names the app saw two sliders...

    [/blockquote]

     

    The reason for this is that you can manage to control two or more buttons with one port. 

    The method to manage this is that you set the same chanel names to them. 

    The "Name" is only for distinguish the functions for yourself actually. To see the difference in the profile designer when you do the settings. 

    Chanel name means the name that you will see in the application when you connect it to a port. 

    That is why you need to set different channel names to different buttons/sliders and so on. 

    I hope i could helped to you,

    Best wishes,

    Balint

     

    • 2 posts
    October 10, 2016 1:08 AM CEST

    [blockquote]If you use the profile designer, and change the maximum value from 1 to 0.99, it won't crashes. [/blockquote]

     

    True. This did the trick.

     

    However: I put two sliders and a joystick in the profile and both sliders had the same (default) name "Slider". The iOS App could only assign a channel to one slider... Once I gave the sliders different names the app saw two sliders...

    • 313 posts
    October 9, 2016 3:33 PM CEST

    [blockquote]Axel Schreiner said:

    Unfortunately, the iOS app on my iPhone 6 with iOS 10.0.2 crashes as soon as the Volvo Loader moves about 2 feet forward.

    [/blockquote]

     

    Hello Axel!

    We have in the application a bug, when you put the slider to the max value, it crashes. 

    Our developers working on solving this issue. 

    If you use the profile designer, and change the maximum value from 1 to 0.99, it won't crashes. 

    Please try out this method, 

    Balint
    SBrick Team 

     

    • 2 posts
    October 8, 2016 10:09 PM CEST

    Unfortunately, the iOS app on my iPhone 6 with iOS 10.0.2 crashes as soon as the Volvo Loader moves about 2 feet forward.

    • 313 posts
    October 1, 2016 8:04 PM CEST

    [blockquote]Hiroaki Hamanaka said: September is over, now. I think that we were patient enough for waiting. Without any update or improvement against this issue, SBrick is nothing but useless stuff. I'd like to know the status of the progress. [blockquote]Balint Mezei said:

    [blockquote]Hiroaki Hamanaka said:

    Now, it's September.

    Yes, I know your developers are doing their best, but  My son asks me every morning: " any response from SBrick team?"

    Can you tell us some prospect or so? Things are looking up, or not?

     

    [blockquote]Balint Mezei said:

    [blockquote]Hiroaki Hamanaka said:

    [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote]

     

    Hello! 

    Thanks for the report, our developers check out this issue. :) 

    Regards, 

    Balint Mezei 
    SBrick Team 

    [/blockquote] So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice. [/blockquote]

     

    Hi! 

    Now, they are collecting the necessary informations, to fix this issue. 

    They are working on it continously, soon it will be fixed. 

    We ask for some patience, guys. 

    Thanks, 

    Balint Mezei
    SBrick Team

    [/blockquote]

    Hello. My son and I are suffering from the same issue, and waiting for your response expectantly.

    Best regards.Thanks.

     

    [/blockquote]

    Our developers do their best, we need to ask for some more patience. :)

    Soon we will release a new version, that will solve this issue.

    Sorry for the inconvenience, 

    Reagards, 

    Balint - SBrick Team 

    [/blockquote]

    [/blockquote]

     

    Hello! 

    If everything goes right, the new update will be avaialble within a few weeks. :) 

    We are working on making it perfect as soon as possible. 

    Sorry for the inconvenience, and thank you for your patience, 

    Regards, 

    Balint - SBrick Team 

    [/blockquote] [/blockquote]

     

    Hello! 

    We are absolutely understand your compliment. 

    We are very sorry about this delay. We are do our best to solve this. 

    The developing is on its final part, but not finished yet. 

    I hope we can share you great news within a week. 

    Sorry once more guys, 

    Thanks for the patience, 

    Balint 

  • September 30, 2016 6:51 PM CEST
    September is over, now. I think that we were patient enough for waiting. Without any update or improvement against this issue, SBrick is nothing but useless stuff. I'd like to know the status of the progress. [blockquote]Balint Mezei said:

    [blockquote]Hiroaki Hamanaka said:

    Now, it's September.

    Yes, I know your developers are doing their best, but  My son asks me every morning: " any response from SBrick team?"

    Can you tell us some prospect or so? Things are looking up, or not?

     

    [blockquote]Balint Mezei said:

    [blockquote]Hiroaki Hamanaka said:

    [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote]

     

    Hello! 

    Thanks for the report, our developers check out this issue. :) 

    Regards, 

    Balint Mezei 
    SBrick Team 

    [/blockquote] So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice. [/blockquote]

     

    Hi! 

    Now, they are collecting the necessary informations, to fix this issue. 

    They are working on it continously, soon it will be fixed. 

    We ask for some patience, guys. 

    Thanks, 

    Balint Mezei
    SBrick Team

    [/blockquote]

    Hello. My son and I are suffering from the same issue, and waiting for your response expectantly.

    Best regards.Thanks.

     

    [/blockquote]

    Our developers do their best, we need to ask for some more patience. :)

    Soon we will release a new version, that will solve this issue.

    Sorry for the inconvenience, 

    Reagards, 

    Balint - SBrick Team 

    [/blockquote]

    [/blockquote]

     

    Hello! 

    If everything goes right, the new update will be avaialble within a few weeks. :) 

    We are working on making it perfect as soon as possible. 

    Sorry for the inconvenience, and thank you for your patience, 

    Regards, 

    Balint - SBrick Team 

    [/blockquote]
    • 313 posts
    September 21, 2016 1:28 PM CEST

    [blockquote]M M said:

     

    IOS8.3(12F70)  When I last tried the app 3-4 months ago, it worked fine.  Nothing updated since.  Now, it just get stuck at the "loading" splash screen".  Logs show splashboardd crash at the same time.  Re-installed sbrick app but no fix.

    [/blockquote]

     

    Hello! 

    Our developers know about this issue, they are working on solving this. 
     
    We ask for some patience, soon we will release a new update which will fix this problem. 
     
    Sorry for the inconvenience, 
     
    Best regards, 
    Balint - SBrick Team 
    • 2 posts
    September 17, 2016 4:36 PM CEST

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote] [/blockquote]

    I too, have been suffering from the same symptoms for quite a while. I know that you are working on it and hope that the fix is due very soon.  I have a boat race at the end of October and this bug makes it very difficult to race!

    • 33 posts
    September 17, 2016 7:31 AM CEST

    Hi Tamás,

    I am having the same issue, same mobile phone, but running iOS 9.3.5.

    Also, I have discovered, that the button does NOT work at all, even if you re-create it in the profile designer and re-fresh the modified profile on the phone. I wanted to use my previous profiles, but I had to change the button to a slider, which is inconvenient, if you wanted to use lights on a car.

    Can you please investigate both issues and update the community about the fix?

    P.S.

    I have 400+ customer in the US only, a significant number use iOS devices, so it would be important to know the status (and the fix). Please copy your reply to our business email as well: sbrickusa@gmail.com

    Köszi szépen/Thanks a lot!

    Peter (BrickPowerLLC)

     

    [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote]

     

    Hello! 

    Thanks for the report, our developers check out this issue. :) 

    Regards, 

    Balint Mezei 
    SBrick Team 

    [/blockquote]


    This post was edited by Peter Subert at September 17, 2016 7:32 AM CEST
    • 313 posts
    September 2, 2016 10:25 AM CEST

    [blockquote]Hiroaki Hamanaka said:

    Now, it's September.

    Yes, I know your developers are doing their best, but  My son asks me every morning: " any response from SBrick team?"

    Can you tell us some prospect or so? Things are looking up, or not?

     

    [blockquote]Balint Mezei said:

    [blockquote]Hiroaki Hamanaka said:

    [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote]

     

    Hello! 

    Thanks for the report, our developers check out this issue. :) 

    Regards, 

    Balint Mezei 
    SBrick Team 

    [/blockquote] So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice. [/blockquote]

     

    Hi! 

    Now, they are collecting the necessary informations, to fix this issue. 

    They are working on it continously, soon it will be fixed. 

    We ask for some patience, guys. 

    Thanks, 

    Balint Mezei
    SBrick Team

    [/blockquote]

    Hello. My son and I are suffering from the same issue, and waiting for your response expectantly.

    Best regards.Thanks.

     

    [/blockquote]

    Our developers do their best, we need to ask for some more patience. :)

    Soon we will release a new version, that will solve this issue.

    Sorry for the inconvenience, 

    Reagards, 

    Balint - SBrick Team 

    [/blockquote]

    [/blockquote]

     

    Hello! 

    If everything goes right, the new update will be avaialble within a few weeks. :) 

    We are working on making it perfect as soon as possible. 

    Sorry for the inconvenience, and thank you for your patience, 

    Regards, 

    Balint - SBrick Team 

  • September 2, 2016 4:47 AM CEST

    Now, it's September.

    Yes, I know your developers are doing their best, but  My son asks me every morning: " any response from SBrick team?"

    Can you tell us some prospect or so? Things are looking up, or not?

     

    [blockquote]Balint Mezei said:

    [blockquote]Hiroaki Hamanaka said:

    [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote]

     

    Hello! 

    Thanks for the report, our developers check out this issue. :) 

    Regards, 

    Balint Mezei 
    SBrick Team 

    [/blockquote] So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice. [/blockquote]

     

    Hi! 

    Now, they are collecting the necessary informations, to fix this issue. 

    They are working on it continously, soon it will be fixed. 

    We ask for some patience, guys. 

    Thanks, 

    Balint Mezei
    SBrick Team

    [/blockquote]

    Hello. My son and I are suffering from the same issue, and waiting for your response expectantly.

    Best regards.Thanks.

     

    [/blockquote]

    Our developers do their best, we need to ask for some more patience. :)

    Soon we will release a new version, that will solve this issue.

    Sorry for the inconvenience, 

    Reagards, 

    Balint - SBrick Team 

    [/blockquote]

    • 313 posts
    August 25, 2016 8:12 PM CEST

    [blockquote]Carsten Luetjens said:

    Hello, I´m Carsten from Hamburg, Germany,

    last weekend I used my Sbricks for the first time and encountered a problem:

    Can´t enter my account via the app! Always get the message "invalid email address or invalid Password".
    But can enter here and also can enter the Profile designer with my assigned emailadress and password.


    My mobile devices are iPhone 6s and iPad2 with latest OS.


    WHO CAN HELP?       

    [/blockquote]

     

    Hello Carsten! 

    We ask you to try to change your password through shit page, and try again sign in with the new one in the application again. 

    If it won't work, please reinstal the application and try it again. 

    If after all this, it won't work, please contact us on info@sbrick.com, and we will help you. 

    Best wishes, 
    Balint - SBrick Team  

  • August 25, 2016 12:16 PM CEST

    Hello, I´m Carsten from Hamburg, Germany,

    last weekend I used my Sbricks for the first time and encountered a problem:

    Can´t enter my account via the app! Always get the message "invalid email address or invalid Password".
    But can enter here and also can enter the Profile designer with my assigned emailadress and password.


    My mobile devices are iPhone 6s and iPad2 with latest OS.


    WHO CAN HELP?       


    This post was edited by Carsten Luetjens at August 25, 2016 12:17 PM CEST
    • 313 posts
    August 20, 2016 11:11 AM CEST

    [blockquote]Hiroaki Hamanaka said:

    [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Balint Mezei said:

    [blockquote]Samuel Li said: [blockquote]Luis Flores said: I have a different problem besides the update erased all the configurations I have. My sbrick works as expected until I slide my finger to the top of the slider, in this position the motor stops. This happens with any control, any profile, any creation. This leaves the sbrick useless. I have an iPhone 6S with the last iOS update. [/blockquote] I have the exact same problem after updating the iOS app. Motor stops when I move a slider to the very end of either direction. I tried to update the firmware. The app shows that my Sbrick temperature is 0, voltage is 0, hardware version is 0 and firmware version is also 0. When I click the "update firmware" button, it says "This Sbrick has got the newest version of the firmware.". I have tried this on iPhone 5s and iPad Air 2 and both have the same problem, even after rebooting the devices. Both devices are running iOS 9.3.2. Any help would be greatly appreciated. Thanks. [/blockquote]

     

    Hello! 

    Thanks for the report, our developers check out this issue. :) 

    Regards, 

    Balint Mezei 
    SBrick Team 

    [/blockquote] So what have your developers found? Updated to iOS 9.3.3 and still have the same problems. At least tell me why my firmware version is shown as 0. I know you guys are busy but some updates would be nice. [/blockquote]

     

    Hi! 

    Now, they are collecting the necessary informations, to fix this issue. 

    They are working on it continously, soon it will be fixed. 

    We ask for some patience, guys. 

    Thanks, 

    Balint Mezei
    SBrick Team

    [/blockquote]

    Hello. My son and I are suffering from the same issue, and waiting for your response expectantly.

    Best regards.Thanks.

     

    [/blockquote]

    Our developers do their best, we need to ask for some more patience. :)

    Soon we will release a new version, that will solve this issue.

    Sorry for the inconvenience, 

    Reagards, 

    Balint - SBrick Team 


    This post was edited by Balint Mezei at August 21, 2016 12:13 AM CEST