Crashing app (still)
Hello Vengit,
I was very happy to see a new Update in the App Store few days ago, but I had to experience quickly that the SBRICK app is now more unstable then before. Before it was just an issue with the sequences, now it is impossible to drive the model with two sliders longer than 15 seconds. Then today I found the latest update 4.4.6 with stability improvements ready to install, but it is the same annoying behavior then before. Of course my Iphone 5 is up to date and firmware on the SBRICKs is up to date as well.
I was asked to send in Videos of the issue directly to the developers few month ago, I did, but I received neither a feedback or a working software.
I am still very unhappy with this situation, I see new features coming all the time but fixing existing issues seems not a priority at vengit
11.12.2017: update: they gave me a contact which seems to be a developer, he tried to send me some downloadlinks to bypass the appstore and get a new version installed. For any reason I could not install the version that should fix the issues. This is now 3 weeks ago and I am getting no feedback via mail, no feedback in facebook messenger, no working version in the app store...what's up with you guys, you keep promising that something will change but instead nothing happens...
Michael: So the SBRICK app is working well with iOS 11 on iPhone? Earlier Dmitry reported problems with iOS 11, are they solved?
[blockquote]Michael Leefers said:
Hello SBRICK-Team,
which Gamepad can be used with the App on iPhone/iPad?
Every compatible Gamepad with iOS? Or can I used a PS4-Controller?
Thanks
[/blockquote]
Hello!
I do use Mad Catz C.T.R.L.i MFI gamepad. I guess any other MFI gamepad (MFI stands for "made for iOS") will work.
Sticks and buttons are working flawless and without lag.
However L1, R1, X, Y, A, B buttons are not recognized by SBrick app. They do work in other apps. I hope SBrick team will work on it.
Another thing I want to see it the app is an option to configurate stand alone buttons. For example to make R1 return motor clockwise and R2 vice versa.
Hope to hear from SBrick team soon. Please, don't be silent! It makes customers feel abandoned.
Best regards, Galim.
Hello! Finally got my SBrick, like it so far. But it turned out that it doesn't work at all with SBrick.app on iOS 11.
On iOS 9 I have no issues: I see temperature, voltage, HW version (11) and SF version (18), firmware update says I have the latest version.
I can interact with all my L motors, Servos and LEDs without any issues.
But on iOS 11 (I tried 11.0.2 and 11.1 on different devices) I can see SBrick on the list of "My Sbrick" screen, but when I choose it shows "blank" screen, where there is no voltage, t, SF & HW version and sliders are not shown.
Is it a known issue that you're working on? Because iOS 11 now installed on more than 50% of all iOS devices..
Thanks.
[blockquote]Milan Hora said:
[blockquote]Balint Mezei said:
[blockquote]Milan Hora said:
In Sequence Editor are created intricate binding profile with Device's aspect ratio 16:9 for IPHONE 6. How this finished and debugging of the sequence to get Device's aspect ratio 4:3 to IPAD MINI 4?
[/blockquote]
Dear Milan,
Do you want to copy the profile you have created for the Iphone 6 (ratio, 16:9) to the Ipad mini (ratio, 4:3), am I right?
Unfortunately this is not possible yet, you have to create a new profile, for the 4:3 ratio again.
We are working on this function, but it is under developing yet. :(
If I was wrong, please tell us some further detail about the problem.
Have a nice day,
Balint
Sbrick Team
[/blockquote]
Do you want to tell me I have to write all the sequences for all the Ipad mini controls again? Can not copy the already written and debuged code? Are you serious ?
[/blockquote]
Dear Milan,
Unfortunately, at the moment it is the only way.
We are sorry about this problem. I just contacted our developers, if they could find a solution.
If there are news, I will forward it to you!
Have a nice day,
Balint
SBrick Team
[blockquote]Balint Mezei said:
[blockquote]Milan Hora said:
In Sequence Editor are created intricate binding profile with Device's aspect ratio 16:9 for IPHONE 6. How this finished and debugging of the sequence to get Device's aspect ratio 4:3 to IPAD MINI 4?
[/blockquote]
Dear Milan,
Do you want to copy the profile you have created for the Iphone 6 (ratio, 16:9) to the Ipad mini (ratio, 4:3), am I right?
Unfortunately this is not possible yet, you have to create a new profile, for the 4:3 ratio again.
We are working on this function, but it is under developing yet. :(
If I was wrong, please tell us some further detail about the problem.
Have a nice day,
Balint
Sbrick Team
[/blockquote]
Do you want to tell me I have to write all the sequences for all the Ipad mini controls again? Can not copy the already written and debuged code? Are you serious ?
[blockquote]Milan Hora said:
In Sequence Editor are created intricate binding profile with Device's aspect ratio 16:9 for IPHONE 6. How this finished and debugging of the sequence to get Device's aspect ratio 4:3 to IPAD MINI 4?
[/blockquote]
Dear Milan,
Do you want to copy the profile you have created for the Iphone 6 (ratio, 16:9) to the Ipad mini (ratio, 4:3), am I right?
Unfortunately this is not possible yet, you have to create a new profile, for the 4:3 ratio again.
We are working on this function, but it is under developing yet. :(
If I was wrong, please tell us some further detail about the problem.
Have a nice day,
Balint
Sbrick Team
[blockquote]Lars Böhme said:
Hello vengit,
March 1th I shared my issue with the crashin app. I am not the only one with this isse. Except the standard answer "we will take care..." nothing happened so far. The app still can't handle multible sequences in one profile.
I am very unsatisfied with the way ou handle software issues. Please solve the problems and stay in contact with your customers.
[/blockquote]
Dear Lars,
Thank you for your message. I have sent a message to our developers about the problem.
After the Easter Holiday, they will get back to us!
Sorry for the slow process, we do our best!
Have a nice day,
Balint
SBrick Team
Hello vengit,
March 1th I shared my issue with the crashin app. I am not the only one with this isse. Except the standard answer "we will take care..." nothing happened so far. The app still can't handle multible sequences in one profile.
I am very unsatisfied with the way ou handle software issues. Please solve the problems and stay in contact with your customers.
[blockquote]handokosetyawan said: Hi SBrick, I too have problem with my iphone 5 (ios 8.4.1) where the apps stuck at the loading page. It works well with my other phone (iphone 6) with the same sbrick.[/blockquote]
Hello,
Thank you for the report, we got some informations about this issue.
At the moment our developers try to find out what could be wrong with it.
They do their best to find the solution.
We ask for your patience,
Best regards,
Balint
SBrick Team
[blockquote]Trung Nguyen said:
[blockquote]Trung Nguyen said:
I am using 4.2.3 (same app on both phones) downloaded directly from appstore.
Using the same SBrick. I will retry it again tonight using identical method on both phones to see if anything has changed.
Yesterday, the app on iOS 8.x on my iPhone 5s just got stuck on "Loading..." as previously mentioned by a few others.
I'd recommend you add some "extra" information to next version of app to let user know what it's trying to load or what is preventing it from progressing to the main screen.
[/blockquote]
I have just retried again on both phones. iOS 10 worked, but not iOS 8.
From iPhone 7 I was able to get these details of the sbrick:
- Hardware version 5
- Firmware version 18.
I don't see how the sbrick hardware would have anything to do with the app starting up though, as iPhone 7 starts up without the sbrick even turned on.
[/blockquote]
It sounds interesting, thank you for the report. I will forward it to our developers.
They will check this!
Best regards,
Balint
SBrick Team
[blockquote]Trung Nguyen said:
I am using 4.2.3 (same app on both phones) downloaded directly from appstore.
Using the same SBrick. I will retry it again tonight using identical method on both phones to see if anything has changed.
Yesterday, the app on iOS 8.x on my iPhone 5s just got stuck on "Loading..." as previously mentioned by a few others.
I'd recommend you add some "extra" information to next version of app to let user know what it's trying to load or what is preventing it from progressing to the main screen.
[/blockquote]
I have just retried again on both phones. iOS 10 worked, but not iOS 8.
From iPhone 7 I was able to get these details of the sbrick:
- Hardware version 5
- Firmware version 18.
I don't see how the sbrick hardware would have anything to do with the app starting up though, as iPhone 7 starts up without the sbrick even turned on.
[blockquote]Balint Mezei said:
Hello,
It is interesting. It should work. Did you use the same SBrick?
Do you have the latest application on the 5s?
Regards,
Balint
SBrick Team
[/blockquote]
I am using 4.2.3 (same app on both phones) downloaded directly from appstore.
Using the same SBrick. I will retry it again tonight using identical method on both phones to see if anything has changed.
Yesterday, the app on iOS 8.x on my iPhone 5s just got stuck on "Loading..." as previously mentioned by a few others.
I'd recommend you add some "extra" information to next version of app to let user know what it's trying to load or what is preventing it from progressing to the main screen.
[blockquote]Trung Nguyen said:
Does the app not work with iOS 8.4 on iphone 5s?
It works fine on iphone 7 iOS 10.2.1
[/blockquote]
Hello,
It is interesting. It should work. Did you use the same SBrick?
Do you have the latest application on the 5s?
Regards,
Balint
SBrick Team