Forums » Support

• D Han

  

  • 2 posts
   

  November 3, 2015 11:03 PM CET

  Hi Steffan,
  
  Thanks for the info as I need to confirm because https://social.sbrick.com/wiki/view/pageId/12/slug/application-device-compatibility only listed up to iOS 8.
  
  Cheers
  DHan
• Uwe Steffan

  

  • 7 posts
   

  November 3, 2015 7:28 PM CET

  Hi  D Han!

  As you can see in my Album, my Dragline 42042 works with 2 SBricks, the Dragbucket from Designer Han, and IOS 9.1. ;-)

  My Merzedes Arocs works with one SBrick and IOS 9.1 too.

• D Han

  

  • 2 posts
   

  November 2, 2015 2:32 PM CET

  Hi,
  
  I am keen in buying Sbrick but would like to know if it works with a iDevice with iOS 9.1. Thanks.
  
  Cheers
  DHan
• Mark Singleton

  

  • 28 posts
   

  October 31, 2015 7:10 PM CET

  [blockquote]Tamas Misik said:

  Dear Sascha and Mark,
  
  We will fix it. Thanks for the report! :)

  [/blockquote]

  Thank You :-)

• Sascha Valckenier Kips

  

  • 5 posts
   

  October 29, 2015 6:28 PM CET

  Now i have become my 2 Sbricks.

  I have a question to Sbrick Security on IOS App.

  how can i enable the Security? i can only see in the app, security is diasabled.

  And i haven't found a describtion to enable the security.

   

  Thanks Sascha

   

• Sascha Valckenier Kips

  

  • 5 posts
   

  October 29, 2015 6:26 PM CET

  [blockquote]Tamas Misik said:

  Dear Sascha and Mark,
  
  We will fix it. Thanks for the report! :)

  [/blockquote]

  Very fine. Thanks

• Tamas Misik

  

  • 164 posts
   

  October 27, 2015 1:05 AM CET

  Dear Sascha and Mark,
  
  We will fix it. Thanks for the report! :)

• Sascha Valckenier Kips

  

  • 5 posts
   

  October 26, 2015 8:16 PM CET

  [blockquote]Mark Singleton said:

  [blockquote]Sascha Valckenier Kips said:

  Hello,

  i try to login with social account in my sbrick App Version 3.9 (Build 434).

  The App says "Error - Wrong e-mail address / password - Try again".

  If i try with the same dates login to the sbrick.com website, that is no problem. You see it with this post.

   

  Can any help me, what is the problem with the app?

   

  Thanks,

  Regards Sascha

  [/blockquote]

   

  I had this problem with special characters in my password, they work fine on the website, but not in the app, so had to remove them.

  [/blockquote]

   

  Hello Mark,

  thanks for your answer, but i have checked with password without special characters. The same answer from app.

  But the hint is right. My e-mail adress has an "+"-Sign in the e-mail Account (Sample aaa+bbb@domain.tld). Without it works fine. This is a big bug in the app. The "+"-Sign is a legal character in e-mail adresses.

   

  @Support: Please correct this bug in the app.
   

  Regards

   

  Sascha

  
  This post was edited by Sascha Valckenier Kips at October 26, 2015 8:21 PM CET
• Mark Singleton

  

  • 28 posts
   

  October 26, 2015 5:39 PM CET

  [blockquote]Sascha Valckenier Kips said:

  Hello,

  i try to login with social account in my sbrick App Version 3.9 (Build 434).

  The App says "Error - Wrong e-mail address / password - Try again".

  If i try with the same dates login to the sbrick.com website, that is no problem. You see it with this post.

   

  Can any help me, what is the problem with the app?

   

  Thanks,

  Regards Sascha

  [/blockquote]

   

  I had this problem with special characters in my password, they work fine on the website, but not in the app, so had to remove them.

• Sascha Valckenier Kips

  

  • 5 posts
   

  October 26, 2015 4:14 PM CET

  Hello,

  i try to login with social account in my sbrick App Version 3.9 (Build 434).

  The App says "Error - Wrong e-mail address / password - Try again".

  If i try with the same dates login to the sbrick.com website, that is no problem. You see it with this post.

   

  Can any help me, what is the problem with the app?

   

  Thanks,

  Regards Sascha

• yannick vignat

  

  • 2 posts
   

  October 20, 2015 7:20 PM CEST

  hi, I'm using ios 7.0.3 on my ipad (version 1) It is not possible to keep that version for using sbrick? And my iphone will be to old for installing the IOS 8 ! [blockquote]Tamas Misik said:

  Hi Yannick,
  
  You need iOS 8.0 or higher for the SBrick app. Unfortunately you won't able to use the app with iOS 7.0 
  
  [blockquote]yannick vignat said:

  Hi

   

  I received my sbricks last week.

  I've got an Ipad 1 (with IOS 7) and a iphone 4S and I installed the lastest version available of sbrick application.

  But I'm not apple to logon on the application taht will automatically close itself, and I'm not able to join the market. When I click on the "Market" button when i'm creating a profile, the application is clossing itself too.

  [/blockquote]

  [/blockquote]
• Tamas Misik

  

  • 164 posts
   

  October 12, 2015 1:33 PM CEST

  Hi Yannick,
  
  You need iOS 8.0 or higher for the SBrick app. Unfortunately you won't able to use the app with iOS 7.0 
  
  [blockquote]yannick vignat said:

  Hi

   

  I received my sbricks last week.

  I've got an Ipad 1 (with IOS 7) and a iphone 4S and I installed the lastest version available of sbrick application.

  But I'm not apple to logon on the application taht will automatically close itself, and I'm not able to join the market. When I click on the "Market" button when i'm creating a profile, the application is clossing itself too.

  [/blockquote]

• Tamas Misik

  

  • 164 posts
   

  October 12, 2015 1:27 PM CEST

  Dear Dirk,
  
  What kind of iOS decice do you use? There should not be any difference between the apps (expect the design). Please let us know more details.
  You can also contact us at info@sbrick.com 

• yannick vignat

  

  • 2 posts
   

  October 12, 2015 1:20 PM CEST

  Hi

   

  I received my sbricks last week.

  I've got an Ipad 1 (with IOS 7) and a iphone 4S and I installed the lastest version available of sbrick application.

  But I'm not apple to logon on the application taht will automatically close itself, and I'm not able to join the market. When I click on the "Market" button when i'm creating a profile, the application is clossing itself too.

• Dirk Klijn

  

  • 2 posts
   

  October 10, 2015 10:07 PM CEST

  I created a custom led wiring system with flashing leds for my model. When I use the android app the leds do light up. But when I use the iOS app the leds wont flash. Is there a difference in de output voltage when using the different softwares?

  
  This post was edited by Dirk Klijn at October 10, 2015 10:08 PM CEST
• Tamas Misik

  

  • 164 posts
   

  October 7, 2015 5:04 PM CEST

  [blockquote]Jason Quek said:

  HI,

      My name is Jason.  I create a second profile. All controls were working except joysticks. To add on, unable to close app by touch the 'X' button.

  [/blockquote]
  
  Hi Jason,
  
  What kind of iOS device do you use? 
  Please make sure you use the latest iOS SBrick app. 

• Jason Quek

  

  • 6 posts
   

  August 30, 2015 5:51 PM CEST

  HI,

      My name is Jason.  I create a second profile. All controls were working except joysticks. To add on, unable to close app by touch the 'X' button.

• jean-christian rey

  

  • 21 posts
   

  August 24, 2015 3:40 AM CEST

  [blockquote]Lénárd Pásztor said:

  [blockquote]jean-christian rey said:

  ibuy a new tablet ipad air 2 cellular

  now i have a problem,the port tester is functionnal and not the command ,i verify with profil designer ,i push the sliders...no responses

  [/blockquote]

  Hi, Are you assigned the controls with the SBrick ports in the settings screen of the creation?

  [/blockquote]OUPS! thank youi very much Lénárd , i forgot to put the letter front or "not used"

   

• Lénárd Pásztor

  

  • 308 posts
   

  August 23, 2015 11:49 PM CEST

  [blockquote]jean-christian rey said:

  [blockquote]Peter Subert said:hello ,i have the same problem

  Hi,

  I have installed the latest app from appstore on my iPad2 (latest iOS), updated the application, but still having the following issue:

  When I create a profile, I can not add an image: when I click on "Select Image", I get the prompt for "Camera" or "Photo Library", but then nothing happens.

  Also, I can not see "Sbrick" on the list of my applications in the "Settings", so I can not change the privacy settings either (if that would be the reason).

  Everything works beautifully otherwise and I experience no such behaviour on my iPhone 4S (same app, same iOS).

  Please advise. 

  Thanks a lot!

  Peter

  [/blockquote]

  [/blockquote]

  Yes, this is a known issue, apologize for the delay, it will be fixed in the next release. I hope the next release will go to the apple review in next week. We will post about that.

• Lénárd Pásztor

  

  • 308 posts
   

  August 23, 2015 11:47 PM CEST

  [blockquote]jean-christian rey said:

  ibuy a new tablet ipad air 2 cellular

  now i have a problem,the port tester is functionnal and not the command ,i verify with profil designer ,i push the sliders...no responses

  [/blockquote]

  Hi, Are you assigned the controls with the SBrick ports in the settings screen of the creation?

• jean-christian rey

  

  • 21 posts
   

  August 23, 2015 9:48 PM CEST

  ibuy a new tablet ipad air 2 cellular

  now i have a problem,the port tester is functionnal and not the command ,i verify with profil designer ,i push the sliders...no responses

• jean-christian rey

  

  • 21 posts
   

  August 23, 2015 7:22 PM CEST

  [blockquote]Peter Subert said:hello ,i have the same problem

  Hi,

  I have installed the latest app from appstore on my iPad2 (latest iOS), updated the application, but still having the following issue:

  When I create a profile, I can not add an image: when I click on "Select Image", I get the prompt for "Camera" or "Photo Library", but then nothing happens.

  Also, I can not see "Sbrick" on the list of my applications in the "Settings", so I can not change the privacy settings either (if that would be the reason).

  Everything works beautifully otherwise and I experience no such behaviour on my iPhone 4S (same app, same iOS).

  Please advise. 

  Thanks a lot!

  Peter

  [/blockquote]

• Anthony Rossomano

  

  • 2 posts
   

  August 11, 2015 12:31 AM CEST

  3390

• Zsolt Szrapkó

  

  • 143 posts
   

  August 10, 2015 11:47 AM CEST

  [blockquote]Anthony Rossomano said:

  I'm having a strange issue with a custom profile where the Close button is clearly visible but nothing happens when I click on it; I have to shut off power to the sBrick to be able to close the profile.  Everything else on the profile works fine (two sliders and a button).  Any ideas why this is happening? (this is on an iPhone 6 with latest iOS)

  [/blockquote]

  Hi Anthony,

  Please post your profile's ID, and I take a look at it.

• Anthony Rossomano

  

  • 2 posts
   

  August 7, 2015 1:50 AM CEST

  I'm having a strange issue with a custom profile where the Close button is clearly visible but nothing happens when I click on it; I have to shut off power to the sBrick to be able to close the profile.  Everything else on the profile works fine (two sliders and a button).  Any ideas why this is happening? (this is on an iPhone 6 with latest iOS)

  
  This post was edited by Anthony Rossomano at August 7, 2015 1:52 AM CEST