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SBrick iOS App

    • 310 posts
    April 19, 2017 4:12 PM CEST

    [blockquote]Milan Hora said:

    In Sequence Editor are created intricate binding profile with Device's aspect ratio 16:9 for IPHONE 6. How this finished and debugging of the sequence to get Device's aspect ratio 4:3 to IPAD MINI 4?

    [/blockquote]

    Dear Milan, 

    Do you want to copy the profile you have created for the Iphone 6 (ratio, 16:9) to the Ipad mini (ratio, 4:3), am I right? 

    Unfortunately this is not possible yet, you have to create a new profile, for the 4:3 ratio again. 

    We are working on this function, but it is under developing yet. :(

    If I was wrong, please tell us some further detail about the problem. 

    Have a nice day,

    Balint
    Sbrick Team

    • 2 posts
    April 17, 2017 10:04 PM CEST

    In Sequence Editor are created intricate binding profile with Device's aspect ratio 16:9 for IPHONE 6. How this finished and debugging of the sequence to get Device's aspect ratio 4:3 to IPAD MINI 4?

    • 310 posts
    April 16, 2017 9:01 PM CEST

    [blockquote]Lars Böhme said:

    Hello vengit,

    March 1th I shared my issue with the crashin app. I am not the only one with this isse. Except the standard answer "we will take care..." nothing happened so far. The app still can't handle multible sequences in one profile.

    I am very unsatisfied with the way ou handle software issues. Please solve the problems and stay in contact with your customers.

    [/blockquote]

    Dear Lars, 

    Thank you for your message. I have sent a message to our developers about the problem. 

    After the Easter Holiday, they will get back to us! 

    Sorry for the slow process, we do our best! 

    Have a nice day,
    Balint
    SBrick Team  

    • 12 posts
    April 14, 2017 8:21 PM CEST

    Hello vengit,

    March 1th I shared my issue with the crashin app. I am not the only one with this isse. Except the standard answer "we will take care..." nothing happened so far. The app still can't handle multible sequences in one profile.

    I am very unsatisfied with the way ou handle software issues. Please solve the problems and stay in contact with your customers.

    • 310 posts
    March 15, 2017 1:10 PM CET

    [blockquote]handokosetyawan said: Hi SBrick, I too have problem with my iphone 5 (ios 8.4.1) where the apps stuck at the loading page. It works well with my other phone (iphone 6) with the same sbrick.[/blockquote]

    Hello, 

    Thank you for the report, we got some informations about this issue. 

    At the moment our developers try to find out what could be wrong with it. 

    They do their best to find the solution. 

    We ask for your patience, 

    Best regards,

    Balint
    SBrick Team

    • 1 posts
    March 14, 2017 6:20 AM CET
    Hi SBrick, I too have problem with my iphone 5 (ios 8.4.1) where the apps stuck at the loading page. It works well with my other phone (iphone 6) with the same sbrick.
    • 310 posts
    March 1, 2017 5:12 PM CET

    [blockquote]Trung Nguyen said:

    [blockquote]Trung Nguyen said:

    I am using 4.2.3 (same app on both phones) downloaded directly from appstore.

    Using the same SBrick. I will retry it again tonight using identical method on both phones to see if anything has changed.

    Yesterday, the app on iOS 8.x on my iPhone 5s just got stuck on "Loading..." as previously mentioned by a few others.

    I'd recommend you add some "extra" information to next version of app to let user know what it's trying to load or what is preventing it from progressing to the main screen.

    [/blockquote]

    I have just retried again on both phones. iOS 10 worked, but not iOS 8.

    From iPhone 7 I was able to get these details of the sbrick:

    - Hardware version 5

    - Firmware version 18.

    I don't see how the sbrick hardware would have anything to do with the app starting up though, as iPhone 7 starts up without the sbrick even turned on.

    [/blockquote]

    It sounds interesting, thank you for the report. I will forward it to our developers. 

    They will check this! 

    Best regards,

    Balint
    SBrick Team

    • 3 posts
    February 28, 2017 9:51 PM CET

    [blockquote]Trung Nguyen said:

    I am using 4.2.3 (same app on both phones) downloaded directly from appstore.

    Using the same SBrick. I will retry it again tonight using identical method on both phones to see if anything has changed.

    Yesterday, the app on iOS 8.x on my iPhone 5s just got stuck on "Loading..." as previously mentioned by a few others.

    I'd recommend you add some "extra" information to next version of app to let user know what it's trying to load or what is preventing it from progressing to the main screen.

    [/blockquote]

    I have just retried again on both phones. iOS 10 worked, but not iOS 8.

    From iPhone 7 I was able to get these details of the sbrick:

    - Hardware version 5

    - Firmware version 18.

    I don't see how the sbrick hardware would have anything to do with the app starting up though, as iPhone 7 starts up without the sbrick even turned on.

    • 3 posts
    February 28, 2017 7:21 PM CET

    [blockquote]Balint Mezei said:

    Hello, 

    It is interesting. It should work. Did you use the same SBrick? 

    Do you have the latest application on the 5s? 

    Regards,

    Balint
    SBrick Team

    [/blockquote]

    I am using 4.2.3 (same app on both phones) downloaded directly from appstore.

    Using the same SBrick. I will retry it again tonight using identical method on both phones to see if anything has changed.

    Yesterday, the app on iOS 8.x on my iPhone 5s just got stuck on "Loading..." as previously mentioned by a few others.

    I'd recommend you add some "extra" information to next version of app to let user know what it's trying to load or what is preventing it from progressing to the main screen.

    • 310 posts
    February 28, 2017 3:50 PM CET

    [blockquote]Trung Nguyen said:

    Does the app not work with iOS 8.4 on iphone 5s?

    It works fine on iphone 7 iOS 10.2.1

    [/blockquote]

    Hello, 

    It is interesting. It should work. Did you use the same SBrick? 

    Do you have the latest application on the 5s? 

    Regards,

    Balint
    SBrick Team

    • 3 posts
    February 28, 2017 2:25 PM CET

    Does the app not work with iOS 8.4 on iphone 5s?

    It works fine on iphone 7 iOS 10.2.1

    • 310 posts
    February 1, 2017 11:41 AM CET

    [blockquote]Timber Brick said:

    The profiles are loading fast now on my iPhone.  I didn't  do anything to fix it.

    [/blockquote]

    Great to hear that it works now! :)

    • 31 posts
    January 31, 2017 6:16 PM CET

    The profiles are loading fast now on my iPhone.  I didn't  do anything to fix it.

    • 310 posts
    January 31, 2017 12:12 PM CET

    [blockquote]Timber Brick said:

    Also, the resorce images are missing on the iphone.  The controls show up as grey boxes on a black background.  Perhaps the long download time is explained by a long delay until a timeout happens for each image resource.

    [/blockquote]

    Dear Timber, 

    We haven't experienced an issue like that before. 

    I use an Iphone 6, and the speed of download is just perfect (1-2 seconds). 

    Please reinstall the application and restart your device. Sometimes it solves the issues. 

    If after that there is something wrong again, please contact us at info@sbrick.com with further details, and if it is possible a video or pictures about the problem. 

    Best regards,

    Balint
    Sbrick Team

    • 31 posts
    January 31, 2017 1:52 AM CET

    Also, the resorce images are missing on the iphone.  The controls show up as grey boxes on a black background.  Perhaps the long download time is explained by a long delay until a timeout happens for each image resource.

    • 31 posts
    January 31, 2017 1:23 AM CET

    It takes 10 or 20 minutes to download a profile on my iphone 6.  I live in North America.  Could there be a slow server issue?

    • 310 posts
    January 28, 2017 6:31 PM CET

    [blockquote]Randy Sluder said:

    Update... The new software download fixed my problem! Thanks...

    [/blockquote]

    Great to hear that! 

    Have fun! 

    Regards,

    Balint
    SBrick Team

    • 310 posts
    January 25, 2017 11:28 AM CET

    [blockquote]Randy Sluder said:

    My background image will not appear on the screen of my iPhone 6 or in the SBrick design page (the screen is just black). I've tried both JPG and PNG. Please advise...

    [/blockquote]

    Hello, 

    The problem exist in the Profile Designer or in the application? 

    Regards,
    Balint
    SBrick Team

  • T L
    • 2 posts
    January 24, 2017 3:16 PM CET

    Thanks Balint.  Here's some more details you can pass to your dev team:

    I played around with the iPad some more last night and I found that the SBrick app would work if I turned off Restrictions (my kids use this iPad).  I tried the same Restrictions on my iPhone and the SBrick app came up with no problem.

    I'd like to be able to use the SBrick app on my iPad without turning off the Restrictions because disabling and re-enabling them whenever we use the app would be a huge hassle.

    • 310 posts
    January 24, 2017 11:33 AM CET

    [blockquote]T L said:

    Hi, I'm having an issue with the SBrick app on my iPad mini with iOS version 9.3.5.  When I start up the app, it hangs on a whitescreen.  I've tried restarting the iPad as well as removing and reinstalling the app but I still get the same behavior.  The app works fine on my iPhone 5S with iOS 10.2.  Has anyone else had this problem?

    [/blockquote]

     

    Hello, 

    Thank you for your report. 

    Our developers will check this! 

    We ask for your patience, 

    Best regards,

    Balint
    SBrick Team

  • T L
    • 2 posts
    January 23, 2017 5:47 PM CET

    Hi, I'm having an issue with the SBrick app on my iPad mini with iOS version 9.3.5.  When I start up the app, it hangs on a whitescreen.  I've tried restarting the iPad as well as removing and reinstalling the app but I still get the same behavior.  The app works fine on my iPhone 5S with iOS 10.2.  Has anyone else had this problem?

  • January 3, 2017 8:54 PM CET

    Hello SBrick-team,

     

    please help me with my app-problem:

    I have a model car that is driven by 3 sbricks. There are many options to switch on (lights, flashlights, search-lights) that are all programmed by sequences.

    If I turn them all on, and then do just a little bit of "normal" driving (1 slider for drive and 1 slider for steering) the app suddenly shuts down without any warning.

    It seems as if there is a limit of commands that can be sent to the car and if I do too much at a time the app goes hooray!

    Could you please check this? (for example program 3 sequences for different lights and see if its normal or just a special case for me)

     

    Thanks a lot!

     

    • 6 posts
    December 25, 2016 4:41 PM CET

    Hi,

        Is it possible to function each port individually,  while providing another channel to use all ports?

     i.e sbricks01  - all 4 port connect to 4 motors, each assign to their own channel.

                           Another channel to power up all 4 ports?

     

    • 310 posts
    December 15, 2016 5:19 PM CET

    [blockquote]den nor said: my sbrick app hangs after starting... i was loading the app from the appstore on multiple decices (4 ios devices) all the same issue. all devices running ios8.0+ it starts... its doing some upgrade and then it hangs on "loading..." how to fix this? regards dennor[/blockquote]

     

    Hello, 

    Firstly, please restart your device. 

    Then pair and unpair sbrick in the bluetooth settings. 

    Finally please try to open the application again. 

    If it won't solve the problem, contact us on info@sbrick.com

    Regards,
    Balint - SBrick Team

    • 1 posts
    December 15, 2016 4:45 PM CET
    my sbrick app hangs after starting...
    i was loading the app from the appstore on multiple decices (4 ios devices) all the same issue.

    all devices running ios8.0+

    it starts... its doing some upgrade and then it hangs on "loading..."

    how to fix this?

    regards
    dennor